It is easier and quicker to book appointments and request repeat prescriptions via our online service. Simply log in and select an option. If you wish to register for online services please attend the Practice with identification, and you will be asked to complete the required form.
Can another healthcare professional help?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.
- Appointments may be made online, by telephone or in person
- Please make one appointment for each member of the family who needs to be seen
- We try to keep to time but please be patient if someone before you takes longer than planned
- Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
- It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (however this may not always be possible during periods of annual leave or illness).
Consultation times
| Monday | 8:30am – 10:50am | 3:00pm – 5:00pm |
| Tuesday | 8:30am – 10:50am | 3:00pm – 5:15pm |
| Wednesday | 7:30am – 8:00am 8:30am – 10:50am | Pre-bookable only 2:00pm – 4:50pm |
| Thursday | 8:30am – 10:50am | 3:00pm – 5:00pm |
| Friday | 8:30am – 10:50am | 3:00pm – 5:00pm |
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.
Urgent Problems
If you have a problem which you feel cannot wait and there are no appointments free for that day, then the Duty Doctor will phone you back. Please give as much information to the reception staff to assist the doctor in prioritising clinical urgency.
If it is an emergency then please advise the receptionist so that it can be dealt with immediately.
Telephone Consultations
Not all problems require face to face consultation, the doctor may be able to give you advice over the phone. If you request a “telephone consultation ” you will be given an approximate time when the doctor will call you back to discuss your query. If you require to speak to a doctor more urgently please tell the receptionist.
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Consultations 16 to 75
If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
