Earlston Medical Practice

NHS Scotland
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Texting Service

Smiling call handler

We operate a texting service to all our patients to remind them of appointments or clinics that we run, we require your UK mobile phone number (we are unable to text or call non-uk numbers) to do this.

This facility also allows you to cancel your appointment via your phone, which saves you time.

If you have not provided us with your mobile number or have changed this recently please update the details on the Communication Consent Form.

If you do not wish to receive text messages, please let us know and we can update your details on our system.

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.